Dan was on time, took care of my problems and cleaned up before he left! He deserves the 5 star rating for his excellent service.
19:30 10 May 22
Mark was awesome! We plugged up our sink and he came over right away and cleared it out. He is very friendly and nice. Fully recommend!
23:54 07 May 22
Would definitely use again. Honest, dependable, and price was reasonable.
20:22 03 May 22
Mark showed up on time, fair prices, great work and very personable. He will be our official plumber from now on!As a follow up, I noticed a little leak after Mark left and he was promptly back at the house to rectify the situation! I have a trust issue with most people but Mark has proved that I can trust him and his company to do what is right. I truly would recommend Sustman Services to any and all of my local family and friends.
00:02 28 Apr 22
Thank you for a quick and seamless repair! Mark was outstanding to work with! We will be contacting him in the future for all of our plumbing needs.
17:56 27 Apr 22
I had Mark and Dan both do several projects at my house involving my water heater and kitchen sink. All threes times, they were responsive and quick to come out and take a look at the issues. Were always on time and professional. Would highly recommend
16:38 21 Apr 22
Washing machine repair. Fixed an issue another plumber couldn’t. Always answers the phone and was quick to show up and do the work. Will definitely use again if needed.
16:04 15 Apr 22
16:02 15 Apr 22
18:20 14 Apr 22
Dan from Sustman Services showed up at the scheduled time for water line and drain disconnect prior to new countertop and sink installation. Noticed the corroded pour condition of the kitchen water line shut-offs and replaced those. Returned at the appropriate time for kitchen and bathroom sink hookups. Also installed a new garbage disposal. All done in a timely matter, professional and was able fix a defective drain piece supplied with the bathroom faucet. Good person to work with, would definitely contact Dan/Sustman Services for any future plumbing needs.
12:44 14 Apr 22
17:49 13 Apr 22
He does an excellent job
16:33 11 Apr 22
On time. Very friendly. Top notch service. Would highly recommend to anyone.
16:32 11 Apr 22
He was able to come on Friday the same day we called, while everyone else could not get us in until Monday. He was very friendly and honest.
22:55 09 Apr 22
01:01 07 Apr 22
Mark responded promptly and answered all our questions. He was courteous and did quality work. We have no hesitation about referring Mark or seeking his services again.
14:09 29 Mar 22
18:07 03 Feb 22
Friendly, professional, arrived on time. Would highly recommend..
17:56 15 Jan 22
Mark was great. Prompt attention and friendly, professional, knowledgeable service . I'd highly recommend him.
22:50 23 Nov 21
Very happy with everything.
17:17 19 Nov 21
After over a week dealing with Rheem to get a new gas valve to fix my water heater with no resolution, I called and spoke to Mark. I spoke to him at 9:00 and had hot water by 11:00 and that was with him driving to Appleton to get the part then back to Green Bay. I will be glad to use Sustman for any services in the future.
17:10 15 Nov 21
My basement drain was backing up. I called sustman services asap and spoke with a very knowledgeable gentleman. He ask me questions on exactly what was happening with the drain backup. And what he had me do, corrected the problem without a service man having to show up. I would recommend them just by the kindness, professionalism, and knowledge ment.
15:47 12 Nov 21
Very friendly man showed up to do a few updates and installs in our home. He was fast at the job, got right to work and overall was a great service. Will definitely be using this company in the future.
22:53 19 Sep 21
18:26 19 Sep 21
13:53 14 Sep 21
19:11 10 Sep 21
Mark was very prompt. He replaced my water heater within 2 hours of my call to him. He was very friendly and came back the next day and fixed a faucet that I had trouble with. I highly recommend him for any of your plumbing needs!
07:49 03 Aug 21
Called at earliest opening hours to get someone to look at a likely clogged main sewage line, expecting an emergency charge and a wait, but he was out there that day to figure it out and at a very reasonable rate. Will call again for any preventative or emergency maintenance.
17:37 22 Jun 21
Mark and Sustman Services are amazing. Mark came out within a few hours after we called him. We asked him to address a shower/tub that was leaking from the 2nd floor onto the 1st floor ceiling. He quickly diagnosed the problem, settled on a solution, and implemented it. He also addressed a washer hose corrosion issue we were having and got a new valve put on so we could use our washing machine. I can't possibly recommend Mark more highly. Amazing experience start to finish, and a very fair price as well. We will absolutely use Sustman Services for our plumbing needs in the future!
01:19 20 Jun 21
17:13 14 Jun 21
Water heater died and got a new one installed. These guys were awesome and did everything you'd want a business to do. Highly recommend !
Norman Thompson, Jr
21:08 26 May 21
Excellent service. I was not in a rush for my small project, but was on the schedule within a day. Very Friendly and Respectful. Will call again when I need the help.
00:12 25 May 21
Very professional, timely, knowledgeable, friendly andaffordable.Would definitely recommend them to anyone who is need of a water heater.If we ever need any other plumbing needs will be our go to company 😊
19:29 12 Apr 21
Was a great experience. Mark was very prompt on getting to us. He was courteous and professional and the price was very reasonable. If you're looking for a plumber this is your guy.
16:18 01 Apr 21
Very quick fair price very knowledgeable
21:12 26 Mar 21
I had a pipe that needed repair right away. Mark arrived within an hour and had it replaced in about 30 minutes. Not only was he knowledgeable, but very personable as well. I didn't feel like I was being taken advantage of given my minimal knowledge in regards to plumbing. Mark also gave us advice on what we needed to do to prevent this problem in the future, and we will certainly be calling to get things scheduled. Definitely 5-star service!
16:43 26 Mar 21
18:37 26 Feb 21
Called for sump pump replacement and plumber came out same day. Very prompt and fair pricing. Would highly recommend.
02:26 08 Feb 21
Very professional. Friendly. Helpful. Prompt
20:17 03 Feb 21
20:14 03 Feb 21
Same day service and so thankful that he brought us hot water again. Gave us a great deal! Would recommend!
16:13 02 Feb 21
Mark was so professional and super friendly. He squeezed us in right away and was quick with an affordable rate! Will use him for all our plumbing needs.
15:21 21 Jan 21
I had a drainage issue with my shower. I called Mark and he was here the very next day! He instantly knew the issue and got it fixed for me in less than an hour. So nice and friendly to work with. I would recommend to anyone!
Josh De Ruyter
17:54 12 Jan 21
Professional service, arrived on time, friendly and helpful. Provided his professional opinion on some questions I had. Will definitely be using him again!
15:07 12 Jan 21
On time and very informative throughout the whole process
18:44 08 Jan 21
Mark was extremely kind. Found my problem immediately and resolved it. Price was great.
Ann Marie Blanck
17:20 30 Dec 20
14:30 22 Dec 20
Mark did an excellent job repairing our hot water heater and replacing old and worn out valves in the house. He was prompt, knowledgeable, and courteous, and would recommend him for any plumbing service.