I called on a Monday for non-emergency service of installing shutoffs and new faucets in two bathrooms along with replacing a bathtub drain. Mark gave me a rough estimate which I accepted, and we set an appointment for Wednesday at 8:00 am. Dan arrived promptly, did the work asked for and even a couple of minor extra things. The cost was just as Mark estimated. I would recommend them to anyone and definitely will contact them with any future plumbing needs.
15:31 08 Feb 23
Able to schedule appt within very reasonable timeframe. Dan was on time. He listened, carefully evaluated, answered all our questions patiently & explained things clearly. We were very impressed and will certainly use Sustman for any future needs.
01:02 02 Feb 23
Great service, honest , reliable, professional. On time...
W. Eric Clark
19:32 13 Jan 23
Mark came out right away over the lunch hour and got a nasty sewage issue taken care of promptly. He was very professional and courteous, and provided great explanation. 10/10 will be calling Sustman for all of my plumbing needs from now on.
20:17 11 Jan 23
Mark came over to check out my water leak right after getting off the phone with him! Gave me recommendations on what to do next as it turns out I have a well problem. Thank you!!
20:30 03 Jan 23
Called Mark for same day installation, as our water heater had failed overnight. He said that he could do the job this morning. Although this was our first call for service, Mark quoted a price over the phone that sounded very reasonable. When we inquired about installing A. O. Smith water heater at 50 gallons; Mark said he could do the job. He was quick, accurate, friendly, good price and had the job finished before lunchtime. I would recommend anyone who needs plumbing services of any kind to give Mark a call.
05:05 26 Dec 22
I called and spoke to Mark who gave me a quote for replacing my water heater. He was extremely pleasant and responsive to my questions. I called back the same day to schedule an installation and the appointment was made for the next day! Dan arrived within the scheduled time. He was extremely professional and efficient in replacing the water heater. He explained how to drain it yearly and answered several other water-related questions I had without hesitation!! I am very grateful I chose to go with Sustman Services LLC and will use them in the future! I HIGHLY recommend them!!
18:07 22 Dec 22
Mark was on time and responsive. Took care of replacing my water heater the very next morning. Highly recommend his services.
18:17 20 Dec 22
Mark was very professional and took care of my plumbing needs in a very efficient manner. He helped me with all my concerns about the project and made me feel very comfortable about what he was doing. I would recommend him to friends and family.
15:10 19 Dec 22
Very friendly and got the job done fast!!! Definitely recommend!
17:08 01 Nov 22
I loved the quality and very respectful and price was great
14:49 26 Oct 22
Fast and courteous. Highly recommend. Decent cost.
00:12 14 Oct 22
Great work, great price, even better guy. Very responsive. I highly recommend.
22:25 12 Oct 22
Installed shut off valves and installed a new kitchen faucet. Everything looks and works wonderfully
21:50 12 Oct 22
Very fast and responsive business! Called them late in the afternoon when I found my basement was flooding and he came out the following day promptly. Quick in and out service with quality long lasting products! Highly recommend!
20:48 12 Oct 22
Excellent response time made exceptional work and fixed my leak. Would recommend to anyone
14:39 11 Oct 22
I called to have them replace a tub spout and they were so quick! They came out the next day and we're so friendly and so efficient. I would absolutely recommend to anyone!
Badger State Flooring
20:26 05 Oct 22
Sustman’s always does our home and business plumbing projects. They’re always there shortly after we call. Great service.
14:16 04 Oct 22
Answers his own phone! Made appointment for house call for 1st thing the next morning (not emergency). Fixed our toilet issue and then our tub drain issue we asked him about after he was done. Very friendly, professional, knowledgeable, reasonable prices, has tons of parts and supplies in his truck, cleaned up the area, followed up job with a quick inspection. Our old plumber retired, we have found our new guy!
15:17 27 Sep 22
Excellent response time, friendly service, dependable!! High recommendations!!
16:21 26 Sep 22
Dan was on time, professional, friendly, and very informative. He not only installed new hardware, but also advised me on a few of my concerns around the house. I will use his services again.
13:46 21 Sep 22
Answered my first call and was there the next day to do the work. Was prompt and professional and fixed it right away. Would most definitely hire again!
16:03 20 Sep 22
Quick and efficient, and personable. 100% would recommend! 5/5 stars!
15:34 19 Sep 22
Amazing service! Arrived same day within hours! Thank you!
15:34 19 Sep 22
I called. They assessed. They came. I now have hotwater.
13:31 19 Sep 22
Sustman was on time and fixed my toilet stability and broken seal. Will use again!
15:02 16 Sep 22
My wife and I are very pleased with the work that Dan provided on two occasions at our home. His service and attitude were exceptional, and we really appreciate his quality workmanship.
15:36 15 Sep 22
The gentleman that came in was very curtious, quick to get things done, very friendly.
Charmaine St. Amand
15:08 14 Sep 22
13:38 14 Sep 22
Did a very good job
22:42 13 Sep 22
They are a very dependable company to use. I will recommend them to everyone
20:02 10 Sep 22
I called them about my water heater and they were there in an hour and replaced it fast. Thank you for your fast service
16:30 08 Sep 22
Mark did a phenomenal job! He was in out in less than 15 mins with fixing a pipe leakage. Mark has great energy, he's personable and I enjoyed getting to know him through our brief conversation. Although this is my first issue with plumbing, he will be first on my list to call in the future and for any recommendations. Thank you, sir!
18:01 04 Aug 22
I called the number of this plumbing company because they were rated extremely high when I googled best plumbers in Green Bay Wisconsin. The owner of the company spoke with me directly!! He was extremely professional and friendly and knowledgeable and offered to help me with not much notice at all!! He even gave me his personal number to contact him!! I highly recommend this company to absolutely anyone needing plumbing services. CALL this company FOR SURE!! You will get excellent and timely service!! I did contact the other company on Google that had more positive responses and got someone on the phone with absolutely no knowledge of what I needed. I knew more than that other awful company!! ALWAYS use Sustman plumbing services and you will be exceedingly GLAD that you did!!! You will work directly with the owner himself and not someone who has no knowledge of plumbing. Example ie. - a secretary who has to ask someone else and then you don’t even get an intelligent plumbing response. Mr. Sustman handles everything personally himself. And Mr. Sustman is willing to fit you into his already busy schedule. Extremely impressive!!
14:47 27 Jul 22
Called for service on a Monday morning and was able to get an appointment for early Wednesday after giving the city a day to confirm shutting off service to my house. Mark came out and did everything replacing my meter and shutoff valve faster and cheaper than I was anticipating. I wouldn’t hesitate to call again if I had any issues.
16:40 21 Jul 22
Spoke with Mark over the phone he sounded very friendly and professional and he was able to schedule us the next day to fix our issues! Later met with Dan in my home and shortly noticed how friendly, professional, honest, and knowledgeable he was. My husband and I thank both you gentlemen for being a true honest company and will definitely be recommending their services in the future along with keeping them as our new go too. Thanks again!
20:51 19 Jul 22
Great company, Mark is very personable, and professional! would definitely recommend! He was quick and had a great sense of humour.
14:59 12 Jul 22
Friendly, professional and efficient in work. Highly recommend! Have used them more than once.
19:11 23 Jun 22
23:01 20 Jun 22
I had an appointment the next business day (I called in the afternoon). I didn’t have to wait on a 3 hour window, I received a definite time. Dan was great, he knew what the problem was, called to see if a part was available & came back & fixed the problem in 15 minutes. He explained what the problem was & what he would do. I will definitely call Sustman’s again.
02:59 27 May 22
21:15 23 May 22
17:04 13 May 22
Dan was on time, took care of my problems and cleaned up before he left! He deserves the 5 star rating for his excellent service.
19:30 10 May 22
Mark was awesome! We plugged up our sink and he came over right away and cleared it out. He is very friendly and nice. Fully recommend!
23:54 07 May 22
Would definitely use again. Honest, dependable, and price was reasonable.
20:22 03 May 22
Mark showed up on time, fair prices, great work and very personable. He will be our official plumber from now on!As a follow up, I noticed a little leak after Mark left and he was promptly back at the house to rectify the situation! I have a trust issue with most people but Mark has proved that I can trust him and his company to do what is right. I truly would recommend Sustman Services to any and all of my local family and friends.
17:56 27 Apr 22
I had Mark and Dan both do several projects at my house involving my water heater and kitchen sink. All threes times, they were responsive and quick to come out and take a look at the issues. Were always on time and professional. Would highly recommend
16:38 21 Apr 22
Washing machine repair. Fixed an issue another plumber couldn’t. Always answers the phone and was quick to show up and do the work. Will definitely use again if needed.